Shipping / Delivery Policy
Processing Time
Processing time is 1–3 business days. Orders are processed within 3–6 business days after payment is received.
Delivery Timeframes
- Local Delivery: estimated 1–3 business days
- National Delivery: estimated 3–5 business days
Delivery times may vary based on courier delays or high-volume periods.
Shipping Fees
Shipping costs are calculated at checkout unless otherwise stated.
Order Tracking
Once your order is shipped, you will receive a tracking number via email/SMS.
Undeliverable Packages
If a parcel is returned due to an incorrect address or failure to collect, the customer may be responsible for additional delivery fees.
Damage or Issues
If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours with photos so we can assist immediately.